FREE P&P ON ALL UK ORDERS / FREE INTERNATIONAL SHIPPING ON ORDERS OVER £150 / EU CUSTOMERS: PLEASE VISIT THE ETSY STORE | FOR CHRISTMAS DELIVERY ORDER BY: UK: ​17th Dec / USA & Canada: 10th Dec / Rest of World inc. Australia: 5th Dec

COVID-19 Prevention Policy & Updates

COVID-19 UPDATE - 1st March 2021:

Orders are currently being dispatched a maximum of once a week. The day will likely vary week by week. Most orders of in-stock items will take between 2 and 5 working days to be dispatched but it is possible that orders might sometimes take a day or two longer to process for dispatch - If it is likely to be longer than 5 days before I can send your order I will email you to let you know. I am currently unable to offer expedited shipping options.

If you have any questions regarding ordering, dispatch times or shipping please email me prior to placing an order and I will get back to you as soon as possible.

I appreciate your understanding during this difficult time.


COVID-19 Prevention Protocols

I want to reassure my customers that I take your health (and my own) very seriously and have therefore outlined below a few of the steps that I am taking to ensure everyone's safety;

  • Hand-washing: Throughout the crafting process all goods are only handled or worked with clean hands. This is a 'best practice' for a leatherworker anyway and is always something I have done to eliminate the risk of accidentally marking the leather but now especially it takes on an even greater importance.
  • Surfaces, tools and equipment: All surfaces and equipment used is regularly sanitized.
  • Materials: I usually have a good stock of materials anyway but any materials recently purchased for use in a project are set aside for at least 72 hours prior to being unpackaged and used.​
  • Packaging Materials: All packaging materials used for packaging orders are new.​


Parcels

Orders ​are all sent ​using​ door-to-door courier services which enables strict social distancing and minimises the handling of ​parcels. The World Health Organization has stated that; “The likelihood of an infected person contaminating commercial goods is low and the risk of catching the virus that causes Covid-19 from a package that has been moved, travelled, and exposed to different conditions and temperature is also low.” 
If you ​have concerns about receiving packages​ there are some additional precautions ​you can take ​once a parcel has been received as follows;

  • If possible​, ​place the parcel in a plastic bag and leave for 72 hours before handling.
  • Minimise your handling of the ​outer packaging​ and quickly discard empty packaging (please recycle cardboard / paper where ​facilities exist)
  • Wash your hands thoroughly after opening​ and discarding the outer packaging​ but prior to handling the goods inside.

​As always, if you have any questions or concerns please email me and I will get back to you as soon as I can.​