COVID-19 Prevention Policy & Updates

COVID-19 UPDATE: July 2022

Orders are usually dispatched once a week. The day will likely vary week by week. Most orders of in-stock items will take between 2 and 5 working days to be dispatched but it is possible that orders might sometimes take a day or two longer to process for dispatch - If it is likely to be longer than 5 days before I can send your order I will email you to let you know. I am currently unable to offer expedited shipping options.

If you have any questions regarding ordering, dispatch times or shipping please email me prior to placing an order and I will get back to you as soon as possible.

COVID-19 Prevention Protocols

I want to reassure my customers that I take your health (and my own) very seriously and have therefore outlined below a few of the steps that I am taking to ensure everyone's safety; 
  • Throughout the crafting process all goods are only handled or worked with clean hands - this is a 'best practice' for a leatherworker anyway and is always something I have done to minimise the risk of accidentally marking the leather.
  • All surfaces and equipment used are regularly sanitized.
  • I usually have a good stock of materials anyway but any materials recently purchased for use in a project are set aside for at least 72 hours prior to use.​
  • Materials used for packaging orders are new.​

Orders ​are sent ​using​ door-to-door postal/courier services which enables social distancing and minimises the handling of ​parcels. The World Health Organization has stated that; “The likelihood of an infected person contaminating commercial goods is low and the risk of catching the virus that causes Covid-19 from a package that has been moved, travelled, and exposed to different conditions and temperature is also low.” 

If you ​have concerns about receiving packages​ there are some additional precautions ​you can take ​once a parcel has been received as follows; 

  • If possible​, ​place the parcel in a plastic bag and leave for 72 hours before handling.
  • Minimise your handling of the ​outer packaging​ and quickly discard empty packaging (please recycle cardboard / paper where ​facilities exist)
  • Wash your hands thoroughly after opening​ and discarding the outer packaging​ but prior to handling the goods inside.

​As always, if you have any questions or concerns please email me and I will get back to you as soon as I can.​